Frequently Asked Questions

How does Intrinsic work?

When you deposit money into Intrinsic, we automatically convert it to gold at the current spot price. Your balance is held in gold, and when you spend with your Intrinsic card, we convert the exact amount of gold needed at checkout.

Is my gold really mine?

Yes. Your gold is backed by real physical metal stored in secure vaults. Independent audits verify our holdings quarterly.

What if the gold price goes down?

Your balance will fluctuate with the gold price. Gold can be volatile in the short term, but historically has preserved purchasing power over the long term better than cash. Intrinsic is designed for savers with a long-term perspective.

Are there any fees?

We charge a small monthly account fee and a minimal spread on gold conversions. There are no fees for card transactions, transfers, or sending gold to other Intrinsic users.

Can I withdraw my gold?

Yes. You can convert your gold back to dollars and withdraw to your bank account at any time.

Is Intrinsic a bank?

No. Intrinsic XYZ Inc. is a technology company that partners with Lead Bank N.A., Member FDIC. The Intrinsic Visa Debit Card is issued by Lead Bank N.A.

How do I send gold to family abroad?

Simply enter their email address and the amount you want to send. They'll receive an email to claim their gold by creating an Intrinsic account. No bank details, no currency conversion fees, no middlemen.

What is the Auto Earn feature?

Your gold balance automatically earns 5.4% APY through our lending program, where we lend your gold to institutional borrowers. Your gold is fully insured.